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Volume 1 | 2010
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Boosting Efficiency in the Parts Department
How was Parkview BMW able to do a superior job processing orders and managing the parts inventory? Mark Griffin, Parts Manager, explains how he was able to get instant visibility to variances as well as a printed record of any adjustments made to the parts inventory.

How much time do you spend performing continuous inventory tasks?

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Marketing New Cars to Service Customers: Part 1
Why do so few dealerships market new cars to their service customers? The suggestions in this three-part series can help you start planning and establishing processes, so marketing vehicles to your service customers becomes routine and profitable.

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Your Data, Your Way
Need to share your data with a third-party vendor? Get the latest scoop on Reynolds’ data security policies and how we’re helping you do business while protecting your data. Find out how you can get ERA data security updates by e-mail.

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Inventory Detail That Sells
Are model year changes and the countless hours of manual data entry a nightmare for your dealership? Get the most accurate vehicle codes to keep inventory up to date and accurate for Sales to give their customers while freeing your staff from manual updates.

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New Year = New Attitude
Don’t wait for the economy to completely recover before you start thinking about your future. Trey Hiers, vice president of corporate marketing at Reynolds, talks about the importance of prioritizing your business objectives for the coming year.

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Stay Connected Online
As your DMS provider, we feel that it’s important to stay connected and keep you updated on the latest information. The Reynolds and Reynolds website hosts a wide variety of information, including products and services and the latest company information.

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Parts Inventory Made Easy
Efficiency is a goal of every Parts Department. Learn how you can get the most current scanning technology combined with proven inventory management software tools to help you realize improvements in your department.

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What's New

Driving ERA® System Utilization

Dealerships continue to look for ways to improve productivity and the effectiveness of their employees. ERA Computer Assisted Instruction (CAI) provides you with access to a no-cost training library of courses in ERA. Help eliminate the need to maintain your own DMS training materials or tie up more experienced staff to handle time consuming one-on-one training.

Start seeing more productive employees, happier customers, and a better bottom line with ERA Computer Assisted Instruction!

Want to see more? Visit www.reyrey.ca to view a video on Computer Assisted Instruction.

For more information, please contact your Reynolds Account Manager, call 1.877.792.7677 or email Canadian_marketing@reyrey.com .

Session of the Month

Improve your operations and system utilization with Reynolds University (RU) Online’s ERA ‘Net Class Session of the Month.

March’s session of the month, “General Purchases and A/P Payments” will show you how to enter a general purchase, apply payments and discounts as well as how to perform other related A/P activities.

To learn more about these courses and when they are offered, log on to https://my.reyrey.com and select RU Online at the top. Click on Session of the Month along the right side.