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Volume 1 | 2010

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Communicate to Fuel Results

Are the members of your management team always on the same page? Bob Stewart with Reynolds Consulting Services shares how his simple steps have helped dealerships solve communication problems for over 30 years.

Find out why what you're saying about your business goals may not be what everyone else is hearing – and what to do about it.
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Marketing New Cars to Service Customers: Part 1

Marketing new cars to your service customers may seem an obvious way to extend the customer life cycle and keep profits flowing. Then why do so few dealerships actually do it?

Jeff Silverman discusses a simple program to motivate your service employees.

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What's New

Driving ERA^® System Utilization

Dealerships continue to look for ways to improve productivity and the effectiveness of their employees. ERA Computer Assisted Instruction (CAI) provides you with access to a no-cost training library of courses in ERA. Help eliminate the need to maintain your own DMS training materials or tie up more experienced staff to handle time consuming one-on-one training.

Start seeing more productive employees, happier customers, and a better bottom line with ERA Computer Assisted Instruction!

Want to see more? Visit www.reyrey.ca to view a video on Computer Assisted Instruction.

For more information, please contact your Reynolds Account Manager, call 1.877.792.7677 or email Canadian_marketing@reyrey.com .

Who We Are

Reynolds Consulting Services, one of the most skilled and knowledgeable consulting groups in the automotive industry, offers dealers a fresh perspective on common challenges. Experience proven results from over 25 unique process improvement projects, specially designed to focus on specific departments and drive results for your dealership.

Contact Us:
Phone - 866.850.8194 option 2
E-mail - consulting@reyrey.com

Driving ERA® System Utilization

Driving ERA^® System Utilization