As a Financial Data Support Specialist, you are responsible for maintaining the Rates and Residuals tool used by car dealerships to identify loan rates for consumers financing a vehicle. In this role, you will interpret information received from lenders, input rates data into the system and maintain up-to-date information for all lenders. You will work to troubleshoot and resolve Rates and Residuals issues for our customers by taking incoming customer calls and making product improvement suggestions to our development team. In addition, by proactively contacting customers, you will drive improvements in product utilization and ensure customer satisfaction.
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Requirements:
Bachelors degree preferred
Detail oriented and organized
Strong analytical skills
Ability to multi-task and prioritize
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