What You Missed at the Show

Greg Uland, vice president of marketing at Reynolds, sat down with dealers and industry experts to get their take on modern challenges including:

  • Providing remote options in service.
  • Removing silos through data standards.

...And more.

Fixed Operations

Proactively Approaching Tires and Alignments

Hear from Alan Hagerty, product manager at Hunter Engineering, about the importance of maintenance around the wheel, its impact on the future of service, and what you can do to prioritize it.

How to Grow Your Fixed Operations

Ed Roberts, COO at Bozard Ford/Lincoln breaks down how he grew his service operations ten times in size with a healthy training program, and how his remote reach with customers continues to expand with mobile service options. 

Technology

Removing Silos Through Data Standards

We sat down with outgoing STAR (Standards for Technology in Automotive Retail) Chairman, Rafael Maldonado, to discuss how STAR takes feedback from dealers, OEMs, and vendors to set technology standards that boost collaboration across the industry, keep data secure, and improve the customer experience.

 

A Hundred Years of History and Growth

Cliff Banks, founder of the Banks Report and AUTOVATE, discusses the ever-evolving automotive tech landscape and the latest trends including customer data, EVs, and connected vehicles.

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