Improve service CSI and profit.

Satisfy four needs – managing CSI, advertising, vehicle dispatching, and sales lead generation– with one quick and professional solution. Encourage feedback and implement a customer experience process to improve your bottom line. Use a customized, postage-paid, customer feedback card to track and improve your CSI with online reporting.

ScanTRAX hanging in a rear-view mirror.

Benefits of ScanTRAX

  • Receive Hot Alerts via email to quickly respond to poor customer feedback.
  • Review data sorted by service advisor to evaluate performance.
  • Capture customer email addresses to improve manufacturer survey response rates.
  • Forward in-market customers immediately to sales.
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