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Position description:

AutoVision is seeking detail-oriented and proactive individuals to join our team as Customer Data Support Specialists. In this role, you will be responsible for the creation, maintenance, and syndication of all AutoVision accounts assigned to you. This position requires collaboration with Reynolds associates for software launches and Project Managers who directly communicate with our customers. You will play a crucial role in maintaining relationships with third-party vendors where our customers syndicate their data and serve as the primary point of contact for any syndication questions during the launch period.

Key Responsibilities:
- Create, maintain, and manage all assigned AutoVision accounts efficiently.
- Collaborate with Reynolds associates to support software launches.
- Work closely with Project Managers to ensure seamless communication with customers.
- Maintain and strengthen relationships with third-party vendors for data syndication.
- Serve as the direct responsible individual for addressing any syndication questions during the launch period.
- Utilize Microsoft Excel for data management.
- Communicate effectively, both verbally and over the phone, with internal and external stakeholders.

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Requirements:

  • Bachelor's degree or equivalent experience.
  • Proficiency in Microsoft Excel is required.
  • Strong verbal communication skills with the ability to communicate effectively over the phone.
  • Ability to work some evenings through 8:00pm.
  • Experience in data management or a related field is advantageous.
  • Work some evenings, up to 8:00pm, as required to meet project deadlines and support customer needs.
  • Travel Required - 10% or less.

Benefits:

Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Contact information

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Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Customer Data Support Specialist – MS Excel - Dayton OH