Desking
Accuracy is the most important aspect of desking a deal. It creates trust and provides the opportunity to present multiple options to the customer. Does your deal in-store match exactly what the customer saw online and does it carry over to your DMS? Experience a desking platform that streamlines the entire process.
What if you could...
- Easily and accurately add accessories to any deal?
- Build multiple payment options, including both retail and lease, in seconds?
- Ensure that a deal built online is an exact match for what is built in-store?
- Provide to-the-penny accurate payments, including all rates, residuals, rebates, and incentives?
- Improve CSI with transparent and conversational deals?
Here’s How
Desking
When you consider every rate, incentive, term, and other factor that impacts the deal, you risk leaving the customer alone repeatedly during the sales process. Every time a salesperson walks away from the customer to run new numbers, they lose a little bit of trust. With Desking, you can build customer trust and simplify the negotiation process by quickly working multiple payment options that satisfy both your profit goal and your customer’s requirements.
- Work a single deal online to in-store with matching payments across all scenarios.
- Compare up to six scenarios at once to review options side-by-side while negotiating with customers.
- Prioritize your goals during proposals with custom settings and adjustable views.
- Reference live inventory data and vehicle details from ERA-IGNITE directly in Desking and adjust deals accordingly.
- Share proposals with FOCUS and keep customer profiles updated as new information is received.
Virtual Retailing
How frustrating is it when a customer tries to build a deal online and you know taxes and fees won’t match and a bank isn’t going to buy the deal? You have to rebuild the deal, get it bought, and then explain to the customer why the payment has gone up by $61. You don’t get to sell, instead you have to manage damage control. Gubagoo Virtual Retailing is an end-to-end retailing experience that uses the same deal online and in-store. No inaccurate payments and no rekeying – and you get to focus on selling again.
- Present down-to-the-penny detailed loan or lease payment options online for any vehicle, while accounting for their trade-in using real market data.
- Speed up the paperwork process with online credit applications and document uploads.
- Build accurate deals online with stackable rebates and incentives, real-time lender approvals, and a first pass at aftermarket products.
- Use a single deal throughout the transaction – online, in the CRM, in F&I, and through to accounting with no duplicates and no rekeying.
What can you experience:
“Desking saves me at least 15 minutes per deal. At around 60 deals per month, we’re talking about a savings of 15 hours a month. Using multiple scenarios makes my job a lot easier. I generally give most of my customers several different scenarios because it is so quick. It increases your odds of selling the car.”
