Reynolds Seizes Opportunity, Launches New Customer Success Services Team
The Reynolds and Reynolds Company announced today the creation of a new department to spearhead its focus on customer success. “There are three areas of focus we have laid out to accomplish our goal of helping our customers be the most profitable dealers in the industry. Those are product offerings, industry relations, and customer success. This new team has its sights set squarely on the success of our customers,” said Willie Daughters, chief operating officer at Reynolds.
Chris Walsh Named President of The Reynolds and Reynolds Company; Willie Daughters Named Chief Operating Officer
The Reynolds and Reynolds Company today announced that Chris Walsh, formerly the executive vice president of Sales and Marketing, has been named president of Reynolds and Reynolds, and that Willie Daughters, the executive vice president of Operations, has been named chief operating officer. Both promotions are effective immediately. Walsh succeeds Tommy Barras, who will continue serving as company chairman and chief executive officer.
Reynolds Announces New Partnership with DealerCorp Solutions
The Reynolds and Reynolds Company announced today a new partnership in Canada with DealerCorp Solutions, a software company with a focus on developing high-quality cloud applications for the automotive industry. With this partnership, Reynolds will become a licensed reseller of DealerCorp’s premier product, deskit™.
Reynolds Launches Recently Acquired Reconditioning Software ReconTRAC®
The Reynolds and Reynolds Company, a leading provider of automotive dealership software, documents, and professional services, announced today that ReconTRAC®, a web-based software application that streamlines the vehicle reconditioning process, is now available to automotive retailers.