Compliance

Thirty-nine feet. That is the average length of a printed car deal laid out end-to-end. And it’s not getting shorter. More regulations are coming and consumers are filing more compliance disputes than ever before. With the cost of legal issues ranging from tens of thousands of dollars to your entire business, do you have the right dealership compliance software to protect your dealership?

What if you could...

  • Confidently operate knowing your processes protect you from compliance disputes?
  • Convert manual processes to digital, reducing errors and protecting information?
  • Track documents from the beginning of a sale to its end, and store them digitally for safekeeping in case of audits or lawsuits?
  • Protect your customers’ personally identifiable information (PII) helping keep you in compliance with regulations?

Here’s How

The docuPAD® System

The docuPAD system is a compliance solution that helps enable you to make certain all documents are accurate, signed, and complete, while providing full disclosure to protect yourself against compliance issues. If you have deals printed and stacked up in your office today, it’s time to look at docuPAD. 

  • Track presentation consistency to ensure your F&I managers are showing every product, every time, whether the customer is in-store or remote.
  • Make it easy for your customers to trust you by shortening their time in F&I and empowering them to say “yes.”
  • Get rid of paper, toner, and courier costs for both finance and aftermarket contracts.
  • Ensure all documents are signed and completed the first time so customers don’t have to come back to sign returned deals later.

Hendrick docuPAD® System Testimonial

Integrated Document Management

Above the parts department. In the cage. The storage compartment out back. The building across the parking lot. These are all the places no one wants to go to find a deal. And once you find it, is it going back in the exact same spot? Compliance with ongoing regulations has created a paper monster you are forced to deal with.

Integrated Document Management helps you securely store and retrieve documents in an electronic format, reducing liabilities and saving storage costs, time, and headaches.

  • Automatically capture and retrieve deal jackets, documents, and reports on demand.
  • Reduce costs on paper, toner, duplicate prints, and storage.
  • Instantly print, export, or email documents any time.
  • Host your documents in the cloud for secure viewing and retrieval.
  • Reduce risk of misused, damaged, or stolen files with secure, digital access to documents.

Experience Integrated Document Management and docuPAD® With Hendrick Automotive Group

ReyPAY®

You take a customer’s credit card and walk away. You write down sixteen numbers, an expiration date, and a three digit CCV code on a piece of paper. You take it to the office to process the down payment.  How secure are you?  How compliant are you? The office has to reconcile at the end of the day and you undercharged the customer by a factor of ten because the decimal was off. Now what?

ReyPAY gives you a way to process payments at the point of the transaction – at the sales desk, in F&I, or online. It’s EMV compliant, uses point-to-point encryption to ensure data is kept secure, and helps reduce transposition errors caused by manual data entry.

  • Protect your transactions from fraud attempts with EMV-compliant payment terminals and point-to-point encryption.
  • Reduce processing errors caused by transposition.
  • Save time reconciling transactions across departments and stores.
  • Provide secure, flexible payment options to customers in-store or online.

Andrews Cadillac ReyPAY Testimonial - Customer Experience

What can you experience:

“Before we implemented the docuPAD system, we had 15% of deals sent back by the bank for missing signatures, forms, or other mistakes crucial to the funding process. Now, we don’t miss any documents because the docuPAD system does not let us advance until every signature is captured. Because everything is recorded electronically, we can ensure our compliance.”

Contact Us

What’s next

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Document Services: 1.888.845.4508

Support: 1.800.661.8600