When evaluating your check-in process, what could take you from good to great?

First impressions are everything. Your customers want it. Your advisors need it. What is ‘it’? A better check-in experience.

1. How convenient is your check-in process for both the customer and your staff?
2. Is it easy to accommodate your customers’ schedules?
3. Does the check-in process slow your staff down?

In this report, dive into a typical check-in process to uncover areas of improvement for your service drive. Discover changes that could save your advisors time, and bump up your CSI scores.