Getting better at what you’ve always done will only get you so far. There are limitations to your current processes that can only be overcome by finding new, innovative ways to accomplish the same tasks.

Your next chapter is not about being better, it’s about operating differently.

It’s a single, seamless process to work with customers, no matter where they are.

It’s retailing anywhere. And it’s all possible with Reynolds Retail Management System.

Sales | Work a single deal from chat to signature.

Operating differently in sales
  • Deliver a personalized virtual experience by engaging with customers through chat, video, text, or Facebook Messenger.
  • Present payments including stackable rebates and incentives and aftermarket products. Accept credit applications, documents, and payments — all from your website.
  • Track everything your customer does online in your CRM for a seamless purchase experience if they choose to continue their buying journey in-store.
  • Leverage video chat and sales tools for an interactive menu presentation no matter where your customer is.
  • Capture digital signatures in-store or remotely.

Service | Expand your capacity without expanding your hours.

Service_Solutions
  • Allow customers to schedule service online, view vehicle status, and pay invoices in one central location.
  • Free up your advisor’s time by providing self-service check-in and check-out options and allow for key pick-up and drop-off after hours.
  • Ensure every upsell opportunity is identified, captured, and followed up on so you can make the most out of each appointment.
  • Cut down on traffic between departments by allowing your technicians, advisors, and parts employees to communicate instantly.
  • Decrease wait time for approvals by sending recommendations to customers via email or text message, and allowing them to approve or decline work online.
  • Capture images and videos that the customer can view to better understand recommended maintenance to reduce back and forth with advisors.

Accounting Office | Take control of your cash flow.

Business Office_Solutions
  • Send A/R statements, cash receipts, EFT remittance, and direct deposit advices electronically.
  • Customize accounting documents on your letterhead for a more professional look.
  • Save time reconciling transactions across departments and stores.
  • Allow customers to securely pay invoices instantly from anywhere.

Ready to Start Operating Differently?

Whether you’re ready to schedule a demo or want more information first, fill out the form below and a specialist will reach out to discuss your needs.