Consistent Quotes and Higher Profits
We also use Service Price Guides to keep pricing accurate and consistent. I personally think it’s the best thing since sliced bread. I proved a point a while back with our technicians when I took a simple operation and walked around the shop asking each of them what that specific operation would pay. I got anywhere from one to seven hours.
Think about it, the customer calls in and wants a price on a repair. You put them on hold because you have to run over to the parts department to get get the price of the part, go out into the shop to find the tech to ask what it pays to put that part on, and then you finally get back to the customer.
Whereas with Service Price Guides, the customer calls in, you enter the criteria, it gives you a price, tells you if that specific part is in stock, and it gives you an out-the-door cost. I can say to the customer with confidence, “your price is going to be this amount.”
Service Price Guides definitely streamlines our entire process and saves time for our customers. Not to mention, it gets my advisors off of the phone quicker to handle the next customer.
