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Retail Anywhere
In Service
Your customers want flexibility in how they service their vehicles. While you can’t service a vehicle through a screen, your appointments don’t have to happen during business hours or even face-to-face. This shift brings new challenges. Without the right tools and processes, the experience can quickly become inconsistent, unclear, and inefficient.
To deliver a modern service experience, your process must be:
Profitable — Present timely upsell opportunities such as declined services and maintenance reminders at every touchpoint, from online scheduling to in-store kiosks.
Accurate — Maintain a single, connected system that ties inspections, pricing, and approvals directly to the RO, ensuring real-time updates and zero rekeying.
Efficient — Streamline every step, from self check-in to digital approvals and online payments, so your team spends less time chasing voicemails and more time moving work forward.
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Why should you Retail Anywhere?
Efficiency of Your Employees
Free up your advisors for higher-value tasks with a self-service kiosk that handles check-in and check-out. Customers scan a QR code, make selections, and complete payment online—convenient for them, efficient for you.
Accuracy of the Transaction
Let customers schedule appointments through an online hub that displays their complete service history. Once the work is done, they can pay quickly and securely using electronic invoices with embedded payment links.
Control and Profitability
Stay connected with your customers even when they’re not in the waiting room. Use digital communication tools like multipoint inspections, photos, and videos to present recommended services clearly and ensure every profit opportunity is captured.
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See Why Mitchell Buick GMC Chose to Retail Anywhere
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