Work A Single Deal
In today’s retail environment, customers want different buying options – this could be completely online or completely in-store. The reality is, the majority fall somewhere in the middle with a hybrid buying experience.
The key is providing a seamless, engaging experience for your customers, with an end to end Omni-channel strategy that enables you to provide the same services and experiences you do in-store through an online environment.
Introducing the digital retail solution that enables you to meet your customers’ needs without sacrificing what’s really important to you: profitability, accuracy, and efficiency.
Here is what this looks like for your consumer. Our customer is Jane, and she is starting her purchase on a dealership website.
Jane fines the vehicle of her dreams on the website where she starts to configure the vehicle to her liking
She wants to see what her current vehicle is worth. After seeing the valuation, she applies the trade-in to her deal.
Jane explores increasing her cash down and adjusting her term to figure out what payment will work for her.
Jane is happy with her monthly payment so she submits her credit application to get approved and sends her request to the dealership.
Now that it has been submitted, Jane will receive an email with a link to her information. She can access it any time and make any other adjustments to it in real time.
On the dealership side, your salesperson Mike, receives a notification that a new deal was submitted.
Because Mike is using a single platform, he seamlessly converts it to a live deal to finalize the details. He reviews the information and finds a rebate Jane qualifies for that can lower her payment and sends Jane a link to view her updated deal.
When Jane arrives at the dealership, everything is matching to the penny and Jane is ready to sign her paperwork to complete the purchase.
That’s the digital retail experience with deskit. What makes this experience truly unique is that it’s powered by a desking platform to ensure a single, seamless process between the dealership and customer with penny-perfect payments.
It provides efficiency and accuracy on the dealership side and a smooth, hassle free experience on the consumer side.