Hold salespeople accountable for building customer relationships in real-time.

Contact Management is a comprehensive, dealership-wide CRM. Built into your Retail Management System, it accesses your single name file. Customer information is instantly synced so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying data to increase efficiency and create a seamless process. Armed with detailed reports, you know what tasks are complete, which are pending, and other recommendations for contacting customers. The mobile app, DigiSales™, allows for full control of the sale as it happens. You’ll know exactly what happens with every customer so you can better support the sales staff.

Contact Management - Bryan Honda Testimonial

Benefits of Contact Management

  • Single point of entry for all data that flows to the Retail Management System.
  • Always have the most up-to-date customer information throughout your system.
  • Effectively manage and enforce your sales process using the DigiSales™ mobile app.
  • Achieve better CSI with results-based scheduling.
  • Access your CRM anytime, anywhere, on any device with an Internet connection.

What's next

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ERA and ERA-IGNITE: 1.800.767.7879

ERA Documents: 1.888.845.4508

Support: 1.800.661.8600

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