Hold salespeople accountable for building customer relationships in real-time.
Contact Management is a comprehensive, dealership-wide CRM. Built into your Retail Management System, it accesses your single name file. Customer information is instantly synced so you are always up-to-date and accurate. Leads flow into sales and then F&I without re-keying data to increase efficiency and create a seamless process. Armed with detailed reports, you know what tasks are complete, which are pending, and other recommendations for contacting customers. The mobile app, DigiSales™, allows for full control of the sale as it happens. You’ll know exactly what happens with every customer so you can better support the sales staff.
Benefits of Contact Management
- Single point of entry for all data that flows to the Retail Management System.
- Always have the most up-to-date customer information throughout your system.
- Effectively manage and enforce your sales process using the DigiSales™ mobile app.
- Achieve better CSI with results-based scheduling.
- Access your CRM anytime, anywhere, on any device with an Internet connection.
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